Privacy Policy

Optorun Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information, and means information regarding a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data related to physical appearance, fingerprints, and voiceprints, and information such as health insurance card numbers that can identify a specific individual based on the information alone (personal identification information).

Article 2 (Methods of Collecting Personal Information)

When a user registers for our services, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number. In addition, we may collect transaction records and payment-related information containing the user’s personal information from our partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as “Partners”) regarding transactions conducted between the user and such partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  1. １.To provide and operate our services
  2. ２.To respond to inquiries from users (including identity verification)
  3. ３.To send emails regarding new features, updates, campaigns, etc., for the services the user is currently using, as well as information about other services provided by us
  4. ４.To contact users as necessary regarding maintenance, important notices, and other matters
  5. ５.To identify users who have violated the Terms of Service or who attempt to use the service for fraudulent or improper purposes, and to refuse such users access
  6. ６.To allow users to view, modify, or delete their registered information, and to view their usage history
  7. ７.To bill users for fees for paid services
  8. ８.For purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)

  1. １.The Company shall change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose.
  2. ２.In the event of a change in the purpose of use, the Company shall notify users of the revised purpose via the Company’s designated method or publish it on this website.

Article 5 (Handling of Personal Information)

  1. １.The Company shall not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this does not apply to cases permitted under the Personal Information Protection Act or other laws and regulations.
    1. １.When it is necessary to protect human life, physical safety, or property, and it is difficult to obtain the individual’s consent
    2. ２.When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the individual’s consent
    3. ３.When it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by such an entity in the performance of duties prescribed by laws and regulations, and obtaining the individual’s consent would likely impede the performance of such duties
    4. ４.When the following matters have been notified or publicly announced in advance, and the Company has filed a report with the Personal Information Protection Commission
      1. １.The purpose of use includes the provision of information to third parties
      2. ２.The items of data to be provided to third parties
      3. ３.The means or methods of providing the information to third parties
      4. ４.The suspension of the provision of personal information to third parties upon the individual’s request
      5. ５.The method for accepting requests from the individual
  1. ２.Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be deemed a third party:
    1. １.When the Company outsources the handling of all or part of the personal information within the scope necessary to achieve the purpose of use
    2. ２.When personal information is provided in connection with the succession of a business due to a merger or other reasons
    3. ３.When personal information is used jointly with a specific party, provided that the individual has been notified in advance, or the information has been made readily available to the individual, regarding the fact of such joint use, the items of personal information to be used jointly, the scope of the parties involved in the joint use, the purposes of use by such parties, and the name or title of the party responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

  1. １.When requested by the individual to disclose personal information, the Company shall disclose it to the individual without delay. However, if disclosure would result in any of the following circumstances, the Company may withhold all or part of the information; in such cases, the Company shall notify the individual of this decision without delay. Please note that a handling fee of 1,000 yen per request will be charged for the disclosure of personal information.
    1. １.Where there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
    2. ２.Where there is a risk of causing significant hindrance to the proper conduct of our business
    3. ３.Where disclosure would otherwise violate laws or regulations
  1. ２.Notwithstanding the provisions of the preceding paragraph, we generally do not disclose information other than personal information, such as usage history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. １.If a user believes that the personal information held by the Company regarding them is incorrect, the user may request the Company to correct, add to, or delete such personal information (hereinafter referred to as “correction, etc.”) in accordance with the procedures established by the Company.
  2. ２.If the Company receives a request from a user under the preceding paragraph and determines that it is necessary to comply with such request, the Company shall correct, add to, or delete the relevant personal information without delay.
  3. ３.If we make a correction, etc., pursuant to the provisions of the preceding paragraph, or if we decide not to make a correction, etc., we shall notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. １.If the Company receives a request from the individual to suspend or delete the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that such information is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall conduct the necessary investigation without delay.
  2. ２.Based on the results of the investigation described in the preceding paragraph, if we determine that it is necessary to comply with the request, we shall suspend the use of the relevant personal information without delay.
  3. ３.If we suspend use, etc., pursuant to the provisions of the preceding paragraph, or if we decide not to suspend use, etc., we will notify the user without delay.
  4. ４.Notwithstanding the preceding two paragraphs, if suspending use, etc., would entail substantial costs or if it is otherwise difficult to suspend use, etc., and if alternative measures necessary to protect the user’s rights and interests can be taken, the Company shall implement such alternative measures.

Article 9 (Amendments to the Privacy Policy)

  1. １.The contents of this Policy may be amended without notice to users, except as otherwise provided by laws and regulations or other provisions of this Policy.
  2. ２.Unless otherwise specified by the Company, the revised Privacy Policy shall take effect upon its posting on this website.